Helpdesk & Sale Integrator

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Ticket management from customers who already have a Sale Order.

Odoo Version: 13.0

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  • Allows creating Tickets directly from Sale Order outside the Portal and filter only Tickets of that Sale Order.
  • When creating a new Ticket from SO, automatically check Helpdesk Sale team, Assign for that Team.
  • Link SO to the Tickets has created from this SO
  • Link Ticket to SO if this Ticket has created from SO

Editions Supported

  1. Community Edition
  2. Enterprise Edition